This notice explains how your information is collected and used. See also the Terms of Service.
Information That We Collect
Personal Information. When contacting us via an online form, we may collect, save or otherwise keep in our possession certain information that identifies you personally or which may be associated directly with you, such as your personal name, company name, company address, email address or website address (“Personal Information”). We may collect such information through your use of the Site and/or Services.
Notwithstanding the above, upon request, we will make good faith efforts to inform you of any Personal Information we have stored, and correct or delete this information as desired. We will ask you to identify yourself and the appropriate information before fulfilling such as a request.
Non-Personal Information. We may also collect, save or otherwise keep in our possession information that does not identify you personally, such as your history of use of the Site and/or Services, IP address and IP address-related information, including the country or state in which you are located, method of connecting to the Internet and other related information, as well as browser information, such as browser name, operating system, version, language and other related information. We refer to information that does not identify you personally as “Non-Personal Information”.
By using the Site and/or Services, you voluntary agree to provide us with any information, and to collect, save or otherwise keep in our possession such information (including Personal Information). If you refuse to provide us such information, you may not have access to all functionality of the Site and/or Services.
Please note that while we make reasonable efforts following industry standards to secure all information referred to above, it is impossible to have such information completely secure. As such, we cannot accept any liability for the disclosure of Personal Information as a result of unauthorized access to our Site or MultiChain.
How We Use Information
We will not sell, trade or rent your Personal Information to unaffiliated third parties unless you explicitly provide us with permission to do so. We use Personal Information to help diagnose problems with our servers and/or other parts of the Site, and to make the Services more useful for you and for our other customers. We may also use any information to resolve disputes and to enforce MultiChain’s Terms of Service, which are available at http://www.multichain.com/terms-of-service/.
In addition, by analyzing the information we are provided or we collect, save or otherwise keep in our possession, including all Personal Information, we may compile certain statistical information, such as without limitation anonymous information about how users use the Site and/or Services (the “Statistical Information”). We may analyze such information directly or by using third party services, including but not limited to: (a) Google Analytics to track visitor activity on the Site; (b) Digital Ocean for website hosting; and (c) Rackspace Cloud to provide a CDN (content delivery network) for downloading files. Statistical Information helps us understand trends and users’ needs so that new products and services can be considered and so existing products and services can be tailored to our users’ desires. Statistical Information is anonymous and will not be linked to any Personal Information for provision to third parties. We may share such Statistical Information with our affiliates, without restriction, on commercial terms that we can determine in our sole discretion.
Legal Disclosures. In the event we are required to disclose Personal Information or Non-Personal Information, or any other related information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws or regulations, we will make such disclosure. It is our policy to cooperate with law enforcement agencies, and we will fully cooperate with any ongoing law enforcement investigation, including to the extent we are required to disclose Personal Information.
Change of Ownership. In the event the ownership of all or a part of our business were to change, your Personal Information and other related information pertinent to the business’ operations would likely be transferred to, or licensed for use by, the new owner.
A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. A “persistent” cookie may be used to help save your settings and customizations across visits. Most web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Site may not function properly when cookies are disabled or removed.
Third Party Sites and Services
We are not responsible for the use of any data by third parties, and we cannot vouch for the privacy policies of any third party. The Site and/or Services may link to or use web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content available by means of such sites or services. We do not endorse any services or offered by third parties and we urge our users to exercise caution in using third-party sites or services. When we provide information to third parties, we remove any information that identifies any particular individual or user, such as a name, address or contact information, but we cannot provide complete assurance that the recipient will not be able to associate such de-identified information with a particular individual.
We do not knowingly collect Personal Information from children under the age of 18. In the event you become aware that an individual under the age of 18 has enrolled without parental permission, please advise us immediately.
Comments and Questions
Last updated: May 2015