Issued asset has a null assetref on other node

Question

I issued an asset on one node, and sent the asset to an address on another node. When I run "multichain-cli chain1 gettotalbalances 0", on the other node, I see the asset and a balance, but the assetref is null. The assetref is not null on the first node, the issuing node. I get an "insufficient funds" error when I try to send the asset back to the issuing node.

Example, issuing node, see asset: 67877_0219_05 in bold

ubuntu@ip-172-31-60-77:~$ multichain-cli chain1 gettotalbalances
{"method":"gettotalbalances","params":[],"id":1,"chain_name":"chain1"}

[
    {
        "name" : "47335-0344-83",
        "assetref" : "1258-266-6688",
        "qty" : 100.00000000
    },
    {
        "name" : "67877_0219_05",
        "assetref" : "1291-266-2826",
        "qty" : 800.00000000
    },
    {
        "name" : "asset1",
        "assetref" : "115-265-18214",
        "qty" : 350.00000000
    },
    {
        "name" : "42043-0141-15",
        "assetref" : "1280-267-19365",
        "qty" : 100.00000000
    }
]

Example, receiving node, see asset: 67877_0219_05 in bold

ubuntu@ip-172-31-55-70:~$ multichain-cli chain1 gettotalbalances 0
{"method":"gettotalbalances","params":[0],"id":1,"chain_name":"chain1"}

[
    {
        "name" : "asset1",
        "assetref" : "115-265-18214",
        "qty" : 650.00000000
    },
    {
        "name" : "67877_0219_05",
        "assetref" : null,
        "qty" : 200.00000000
    },
    {
        "name" : "59746-0172-11",
        "assetref" : "831-267-29581",
        "qty" : 10.00000000
    },
    {
        "name" : "68682-0997-98",
        "assetref" : null,
        "qty" : 100.00000000
    }

Answer 1

Please starting by looking at the blocks field in the output from getinfo to check that the two nodes are keeping their blockchains in sync. If not, the reason is usually that the clock time on the two servers has become too far apart, and one is not accepting the other's blocks.